Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Data usage

  • 7 wótegrona
  • 2 matej toś ten problem
  • 12 naglědow
  • Slědne wótegrono wót Paul

more options

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

Wšykne wótegrona (7)

more options

Hi

What makes you believe that this is attributable to Firefox for Android?

more options

Detailed data usage from my ISP attributed all the excess data usage to my Firefox browser, THAT'S why!

more options

Did you have a tab playing media (perhaps in an advert) in the background?

Has this data usage been repeated since?

more options

Nothing running in background. Starting June 23 and for 20 days (when I blocked cellphone data) I used 1.5 GB of data compared to my historical usage of 6mb per month. Consumption was as much as 100 times normal on most, but not all of the 20 days.

more options

Do you have your Android device set to only update over WiFi only?

more options

Hi

I am not aware of anything that could cause this to happen in Firefox for Android. I am also not aware of any other reports of this happening over the same period of time to other people.