Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox continuously crashes

  • 2 wótegronje
  • 0 ma toś ten problem
  • 8 naglědow
  • Slědne wótegrono wót zeroknight

David Juarez
David Juarez
more options

Firefox has been crashing every time I open it over the past several days. I've updated it, and it also crashed while in troubleshoot mode. Here is one of the submitted crash report IDs bp-cd4fe2dc-4bba-46f3-ba6e-867200240317. Any help is really appreciated.

Firefox has been crashing every time I open it over the past several days. I've updated it, and it also crashed while in troubleshoot mode. Here is one of the submitted crash report IDs bp-cd4fe2dc-4bba-46f3-ba6e-867200240317. Any help is really appreciated.

Wšykne wótegrona (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This looks like a problem with the disk cache. You can try to delete the cache2 folder in the secondary profile location in "AppData\Local".

Firefox uses two locations in the hidden "AppData" location for the Firefox profile folder. One location in "AppData\Roaming" for personal data like bookmarks and logins and another location in "AppData\Local" for temporary files like the disk cache.

Secondary location used for the disk cache and other temporary files (Local Directory on about:profiles).

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>
zeroknight
zeroknight
more options

Does it still happen with BitDefender disabled?