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Setting up an existing thunderbird email account on a new laptop

  • 3 wótegrona
  • 1 ma toś ten problem
  • 13 naglědow
  • Slědne wótegrono wót david

liz49
liz49
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My thunderbird email account was on my old laptop and now I'm trying to get into it on a new laptop and it is asking for a password that I've forgotten and doesn't give me the option to put in a new one. What can I do to get my old email account working on my new laptop?

My thunderbird email account was on my old laptop and now I'm trying to get into it on a new laptop and it is asking for a password that I've forgotten and doesn't give me the option to put in a new one. What can I do to get my old email account working on my new laptop?

Wšykne wótegrona (3)

david
david
  • Top 10 Contributor
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Is the old laptop still available? How did you transfer to new laptop?

Martha Trisler
Martha Trisler
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I have the same problem. New laptop, need to connect to Thunderbird.

david
david
  • Top 10 Contributor
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The steps are here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer go slowly and it will work. THis is because you are copying with windows file explorer and that captures everything in the profile. Post if you have difficulties.