Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

When dwnldg update for firefox on mac, I get an error mess. saying I don't have proper permissions to download some items. I am on my admin. acct. and there should be no restrictions. Any ideas as to what I can do to complete and install the update?

  • 1 wótegrono
  • 10 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót cor-el

more options

I can get 99% of the download of the update for firefox, but while installing on my mac I get a pop up error message saying that I dont have permissions to download and install some items. I called Apple and they said if I could download all the Apple updates and other software updates without problem, then it is probably a Mozilla glitch. I would keep my current version of Firefox, but it keeps giving me a popup to update it. Any ideas about how to fix it?

I can get 99% of the download of the update for firefox, but while installing on my mac I get a pop up error message saying that I don''t have permissions to download and install some items. I called Apple and they said if I could download all the Apple updates and other software updates without problem, then it is probably a Mozilla glitch. I would keep my current version of Firefox, but it keeps giving me a popup to update it. Any ideas about how to fix it?

Wšykne wótegrona (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Move the current Firefox application to the Trash to do a clean reinstall.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.