Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

On secure webpages SSL Encryption appears while loading then disappears when page loaded, Refreshing page won't bring it back so can't use some websites

  • 11 wótegrona
  • 2 matej toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót targ

more options

I Have Firefox 7 with Windows XP. (SSL encryption Info is only on top address bar) Recently, when I load pages that should be and are usually secure, (ie passwords etc for email and Sainsburys (may be others as well), the Secure sign encryption details appear while loading, but as soon as the page is fully loaded, it disappears and is Not Secure. I have tried refreshing the page and going from other parts of the websites, but the result is the same. It is secure for a second or two, then is Not secure when you need to enter passwords etc.. I've tried opening the same websites on Internet Explorer and they ARE secure on there. But not on Firefox.

Please can you help? Thank you

I Have Firefox 7 with Windows XP. (SSL encryption Info is only on top address bar) Recently, when I load pages that should be and are usually secure, (ie passwords etc for email and Sainsburys (may be others as well), the Secure sign encryption details appear while loading, but as soon as the page is fully loaded, it disappears and is Not Secure. I have tried refreshing the page and going from other parts of the websites, but the result is the same. It is secure for a second or two, then is Not secure when you need to enter passwords etc.. I've tried opening the same websites on Internet Explorer and they ARE secure on there. But not on Firefox. Please can you help? Thank you

Wót targ změnjony

Wšykne wótegrona (11)

more options

Additional info: I have tried deleting all cookies on Firefox, but didn't make any difference

more options

Do you still see the https: protocol on the location bar?

If that is the case then that means that there is content on that page that comes via an insecure http: link.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Hi, Yes addresses do read https

Ok I will try doing that now in safe mode and follow the directions in your links

Thank You!

more options

The problem remains in Safe mode, encryption indication appears for a second then disappears when page is loaded.. What should I do?

Wót targ změnjony

more options

It is possible that there is such insecure content on that page.

Can you post a few links to pages where you see it?

more options

Here's one: https://www.sainsburys.co.uk/sol/my_account/global_login.jsp;SOLSESSIONID=TRvJX1YpscsgZX2Dnphh7HxsRG1d4WG9c6HqMNxGZWGgb1sXPLQ3!-1146852692!46271138?bmUID=1318167049858

I don't want to do the email one cos i will have to change the password again etc when I log back in!

The pages are secure on Internet Explorer

more options

I just found the Firefox page about Plugins and I'm updating them now..Adobe etc.. Could this be a possible cause of the problem I wonder?

more options

The login page (*) has this image with an http src:

The Site Identity Button shows a "Connection Partially Encrypted" message.

more options

The first link doesn't work.. The second link does - yes it's the security button that shows for a second or two, then disappears when it's loaded and I need to enter passwords etc.. The Site Identity button is Grey on these websites when I need to enter passwords etc.. But on IE it is Blue or green with the padlock

Do you think it could be cos of the outdated version of Adobe etc??

more options

Sorry, I mean on IE it is encrypted with a padlock showing.... - Although, trying it again just now and the same thing is now happening on IE as well! -The padlock appears whilst page is loading, and disappears when ready to enter passwords etc..

more options

here's the email one https://my.screenname.aol.com/_cqr/login/login.psp?sitedomain=sns.webmail.aol.com&lang=en&seamless=novl&offerId=webmail-en-gb&authLev=0&siteState=ver%3A4%7Crt%3ASTANDARD%7Cat%3ASNS%7Cld%3Amail.aol.co.uk%7Cuv%3AAOL%7Clc%3Aen-gb%7Cmt%3AANGELIA%7Csnt%3AScreenName%7Csid%3A219ad8fe-3140-4339-8dac-265345583b6c&locale=gb

It is secure on IE but will not show as secure on Firefox! Have refreshed etc but security button only shows while loading page and then disappears, so is never secure when entering password etc.