We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

I'm having two problems. It's kind of complicated.

  • 2 wótegronje
  • 2 matej toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót cor-el

more options

I'm having two problems. I've removed and re-installed Mozilla but am still having the same issues.

edited by a moderator to add the information from More System Details.
I'm having two problems. I've removed and re-installed Mozilla but am still having the same issues. Even to ask this question I had to use Internet Explorer, not Mozilla, because the dropdown won't appear on your home page. Ok. The two problems. One, vids won't play, and two, the dropdowns won't appear. Which means I can't sign out of anything! Which is an issue to me - I don't like leaving my accounts open. Can you help? Pleeease? I'm desperate! I've done all I know to do! Kari

I'm having two problems. I've removed and re-installed Mozilla but am still having the same issues. ''edited by a moderator to add the information from More System Details.'' <br /> I'm having two problems. I've removed and re-installed Mozilla but am still having the same issues. Even to ask this question I had to use Internet Explorer, not Mozilla, because the dropdown won't appear on your home page. Ok. The two problems. One, vids won't play, and two, the dropdowns won't appear. Which means I can't sign out of anything! Which is an issue to me - I don't like leaving my accounts open. Can you help? Pleeease? I'm desperate! I've done all I know to do! Kari

Wót the-edmeister změnjony

Wšykne wótegrona (2)

more options

The first issue, may be a problem with Flash Player. You need to visit Filehippo and get a "NON-IE" version of Flash Player installed. Start there and reply if it doesn't work.

more options

Try to disable hardware acceleration in Firefox.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin