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Are there known issues with Salesforce SSO and the Dutch Language Pack?

  • 4 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Bill_S

Bill_S
Bill_S
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We are using Salesforce (CRM) SSO registration and sign in for our Community. When a Dutch language user clicks on the Register link for our community, using FF, he gets a default page pulled somewhere out of Saleforce that we do not use. Since we do not support the Dutch language, he should be getting the English version of the Registration page. Instead he gets some default Salesforce sign-in page that we don't even know where it comes from. No other languages cause this issue, and we don't see this happen with Dutch on Chrome or IE. We're using FF 16.

We are using Salesforce (CRM) SSO registration and sign in for our Community. When a Dutch language user clicks on the Register link for our community, using FF, he gets a default page pulled somewhere out of Saleforce that we do not use. Since we do not support the Dutch language, he should be getting the English version of the Registration page. Instead he gets some default Salesforce sign-in page that we don't even know where it comes from. No other languages cause this issue, and we don't see this happen with Dutch on Chrome or IE. We're using FF 16.

Wšykne wótegrona (4)

Andrew
Andrew
  • Moderator
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Can you try clearing cache and cookies to see if it'll help? - See Delete browsing, search and download history on Firefox on how to do that.

Bill_S
Bill_S Pšašaŕ
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We know to do that first thing - clearing cache.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you try to install the Dutch language pack or set the nl language (pref: intl.accept_languages) as the default to check what gets send to the server and check the response?

Bill_S
Bill_S Pšašaŕ
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This issue only occurs when the Dutch language pack is installed and set to default (on top). Setting the language preference in the url to nl returns the correct page.