Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

when launching firefox a pdf opens

  • 2 wótegronje
  • 1 ma toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót cor-el

more options

I have a user that is running Firefox 3.6.28 when she launches Firefox a PDF opens with it. It is not a tab.

I have a user that is running Firefox 3.6.28 when she launches Firefox a PDF opens with it. It is not a tab.

Wšykne wótegrona (2)

more options

First you need to update to Firefox 16.0.2, Firefox 3.6 is no longer supported, and not only is vulnerable to a long list of publicly known security issues, has many hundreds of known bugs and issues. Update Firefox to the latest release.

After updating Firefox, try to Reset Firefox if the issue still exists. Refresh Firefox - reset add-ons and settings

more options

If it is not a tab then what does she get (maybe attach a screenshot)?

Is this an unfinished download?

In that case try to delete the downloads.sqlite file in the Firefox Profile Folder.

See:

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder