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Dalšne informacije

Why can't I open my youtube account? I can do so in Chrome.

  • 6 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót charliemerci8

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Why can't I sign into my youtube account? I can do so in Chrome.

I have Windows 7 and the latest Firefox version. I used to be able to do so.

Why can't I sign into my youtube account? I can do so in Chrome. I have Windows 7 and the latest Firefox version. I used to be able to do so.

Wubrane rozwězanje

Do you get any error message or are you simply send back to the log in page?

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

Toś to wótegrono w konteksće cytaś 👍 1

Wšykne wótegrona (6)

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When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

Note: Assuming you sign in through accounts.google.com, the following refers to google.com.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

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Thanks but no go. Didn't work. :-(

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Getting late - gotta go to sleep. Will check in tomorrow night.

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Wubrane rozwězanje

Do you get any error message or are you simply send back to the log in page?

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

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It went back to the log in page or said "Ooops. Something is wrong."

BINGO! You got it cor-el! You da man! (Unless you're female! ;-)

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Oh yeah - it was the .../kb/deleting+cookies that worked.