Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Firefox keeps crashing

  • 2 wótegronje
  • 2 matej toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót John99

more options

Here are recent crash reports:

bp-485b02f5-85b3-46ae-b3e5-150752130212 2/12/2013 10:50 AM
bp-de5fd57d-5e31-46a3-92ca-beb142130212 2/12/2013 10:47 AM
bp-c545b5dc-d0e5-4b10-9e7e-577612130212 2/12/2013 10:07 AM
bp-1aaa8a8d-bf6b-4bc9-8d09-c051a2130212 2/11/2013 5:21 PM
bp-e7d82111-eec2-4952-8019-fd1a42130211 2/11/2013 3:55 PM
bp-b48c38ac-6947-4155-a1bf-ca9ad2130211 2/11/2013 3:51 PM
43877389-1aad-48a8-9eae-59bfe021d88d 2/10/2013 3:09 PM
6d4d9c46-6603-43a8-ab1a-058dc39a8a7b 2/6/2013 10:51 PM
bp-2b54cb05-7075-4c31-ac64-f86082130205 2/5/2013 9:08 AM
bp-a76224eb-2e48-4e0a-8f86-b877f2130131 1/31/2013 10:02 AM
5a6acc27-4895-48c3-a50c-87366f5a344d 1/25/2013 11:16 PM
bp-9ce4a140-fb26-4470-86d7-2f6772130122 1/21/2013 10:23 PM
0cd823f9-e73f-45eb-96f3-24acdf9a2f9d-browser 1/20/2013 12:48 PM
0cd823f9-e73f-45eb-96f3-24acdf9a2f9d 1/20/2013 12:48 PM
bp-3406b199-656f-4fba-b073-ed7cc2130113 1/12/2013 7:37 PM
53f9fff4-83a2-4b47-a155-f76af2537eec 1/8/2013 1:29 AM
bp-97862ebe-1ad1-4197-bc31-a585d2130106 1/6/2013 2:13 AM
bp-84fb839e-375c-4a4b-b825-1e6b42130104 1/4/2013 4:46 AM
28e132a3-4eb0-4382-91d3-c283fcd485b1 1/1/2013 12:37 AM
86ac370c-93d4-40b5-99f0-c0e00939ef4c 1/1/2013 12:36 AM
Here are recent crash reports: <pre><nowiki>bp-485b02f5-85b3-46ae-b3e5-150752130212 2/12/2013 10:50 AM bp-de5fd57d-5e31-46a3-92ca-beb142130212 2/12/2013 10:47 AM bp-c545b5dc-d0e5-4b10-9e7e-577612130212 2/12/2013 10:07 AM bp-1aaa8a8d-bf6b-4bc9-8d09-c051a2130212 2/11/2013 5:21 PM bp-e7d82111-eec2-4952-8019-fd1a42130211 2/11/2013 3:55 PM bp-b48c38ac-6947-4155-a1bf-ca9ad2130211 2/11/2013 3:51 PM 43877389-1aad-48a8-9eae-59bfe021d88d 2/10/2013 3:09 PM 6d4d9c46-6603-43a8-ab1a-058dc39a8a7b 2/6/2013 10:51 PM bp-2b54cb05-7075-4c31-ac64-f86082130205 2/5/2013 9:08 AM bp-a76224eb-2e48-4e0a-8f86-b877f2130131 1/31/2013 10:02 AM 5a6acc27-4895-48c3-a50c-87366f5a344d 1/25/2013 11:16 PM bp-9ce4a140-fb26-4470-86d7-2f6772130122 1/21/2013 10:23 PM 0cd823f9-e73f-45eb-96f3-24acdf9a2f9d-browser 1/20/2013 12:48 PM 0cd823f9-e73f-45eb-96f3-24acdf9a2f9d 1/20/2013 12:48 PM bp-3406b199-656f-4fba-b073-ed7cc2130113 1/12/2013 7:37 PM 53f9fff4-83a2-4b47-a155-f76af2537eec 1/8/2013 1:29 AM bp-97862ebe-1ad1-4197-bc31-a585d2130106 1/6/2013 2:13 AM bp-84fb839e-375c-4a4b-b825-1e6b42130104 1/4/2013 4:46 AM 28e132a3-4eb0-4382-91d3-c283fcd485b1 1/1/2013 12:37 AM 86ac370c-93d4-40b5-99f0-c0e00939ef4c 1/1/2013 12:36 AM </nowiki></pre>

Wót cor-el změnjony

Wšykne wótegrona (2)

more options

hello, at least part of these crashes seem to be related to your norton security software - please try to run symantec liveupdate to make sure that all the components are updated to their latest version. as far as i understand it, as a customer with an active subscription you can also upgrade to their 2013 product line: http://updatecenter.norton.com/?NUCLANG=en

another thing you can try is to disable hardware acceleration in firefox > options > advanced general & see if this addresses the issue after a restart of the browser.

more options

You are getting a variety of crash signatures.

One cause is the use of Norton Confidential, so either disable that or ensure you have the correct fully updated version (The latest version probably works ok)

Try Firefox in safe-mode and with all plugins disabled, it is possibly some software extension that causes the problem

Post back with crash IDs that you get in safe mode if you still crash, and try as it is but without Norton Confidential..