When i try to download silverlight it states an unsuccessful download
Netflix notified me that i needed the update for Silverlight. When i tried to download, it states unsuccessful download. I previously spoke with a rep of microsoft and was told to delete Silverlight and download it again. When i tried to download it, it would no longer download on Firefox or Internet Explorer.
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Still doesn't want to download.
Can't you download and save the Silverlight installer from this page?
unable to download from the microsoft site.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
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