Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

My plug ins for websites won't work even if I click "continue allowing" like on Netflix and Hulu. How can I fix this?

  • 2 wótegronje
  • 12 ma toś ten problem
  • 9 naglědow
  • Slědne wótegrono wót Meghraj Suthar

emma775
emma775
more options

When I try to start a movie or TV show on Netflix or Hulu the Plug In box appears in the upper left corner of the web browser next to the URL. When I click it, it says "Silverlight is enabled on movies.netflix.com" Then I have to either pick "Block Plugin" or "Continue Allowing"

When I try to start a movie or TV show on Netflix or Hulu the Plug In box appears in the upper left corner of the web browser next to the URL. When I click it, it says "Silverlight is enabled on movies.netflix.com" Then I have to either pick "Block Plugin" or "Continue Allowing"

Wšykne wótegrona (2)

iamjayakumars
iamjayakumars
more options

Check your plugins are uptodate!

Type about:addons in URL and Goto Plugins

  • Check all the plugins are "Always Active"

Somewhere on the page right click, go to view page info > permissions and make sure that plugin content is allowed to play on that domain.

Meghraj Suthar
Meghraj Suthar
more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.