T'bird latest version suddenly stopped receiving new email messages.

Long time Thunderbird user here... This started about 2 days ago. I have changed nothing in my email account settings and MailWasher is able to download all new messages… (xle nububuwo)

Long time Thunderbird user here...

This started about 2 days ago. I have changed nothing in my email account settings and MailWasher is able to download all new messages with identical account settings.

When I hit the Get Messages button, an Error Notice appears stating that "Connection to Server <my server details> has been interrupted." This Notice disappears pretty quickly so I can't capture it for you.

What is this referring to and how can I rectify the situation to enable me to receive New Messages? Although MailWasher can receive the new messages Ok, it is not a practical email client with which to manage my email correspondence.

What ever you can do to assist me with rectifying this will be greatly appreciated.

Kind Regards, Mal McNelley.

Asked by dimal5433 18 gaƒoƒo siwo va yi

Last reply by Wayne Mery 20 miniti siwo va yi

beta 134.0b2 - sluggish imap responses

As indicated, when checking messages, indicator shows that imap is being queried but it takes forever to load the messages. This may have been happening in beta 133.xx t… (xle nububuwo)

As indicated, when checking messages, indicator shows that imap is being queried but it takes forever to load the messages. This may have been happening in beta 133.xx too.

Asked by nosake1 2 gaƒoƒo siwo va yi

Last reply by Wayne Mery 34 miniti siwo va yi

Firefox Focus Android burning through mobile data in the background

My phone carrier alerted me that my 15gb of data had all been used up, which was surprising considering I've been mostly at home on Wi-Fi and don't ever reach my limit ev… (xle nububuwo)

My phone carrier alerted me that my 15gb of data had all been used up, which was surprising considering I've been mostly at home on Wi-Fi and don't ever reach my limit even when I'm traveling.

I looked at what was using the data. To my surprise, it seems like Firefox Focus had inexplicably burned through 10gb (!) of data in the background over the last day without any tabs even open.

Has anyone else had this issue? Is there an explanation for what's happening?

I'm concerned about it continuing, obviously, but also concerned it might represent a security breach on my phone somehow.

In the meantime, I've disabled the Firefox Focus app's permission to run data in the background. Not sure if that will solve the issue. I also noticed that it does not seem to have been burning data on Wi-Fi.

Thanks for your help.

Carrier - Mint Phone - Pixel 6

Asked by newman.max 2 ŋkeke siwo va yi

Last reply by Waseem Abbas 55 miniti siwo va yi

Web sites not working properly

Hello, Why some websites aren't working properly with Firefox but does with others? Here are two websites that I have issues with: https://bell.ca (Home internet secti… (xle nububuwo)

Hello,

Why some websites aren't working properly with Firefox but does with others?

Here are two websites that I have issues with:

https://bell.ca (Home internet section, can't scroll) https://cogeco.ca (Business internet section, can't scroll)

Guillaume

Asked by Guillaume Soucy 2 gaƒoƒo siwo va yi

Last reply by Waseem Abbas 57 miniti siwo va yi

Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (xle nububuwo)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Asked by I_Rufus 1 ŋkeke si va yi

Last reply by jscher2000 - Support Volunteer 1 gaƒoƒo si va yi

Firefox crashes when logging in to gmail

For several weeks now, whenever I try to log in to a google account, Firefox crashes. The crash happens on the screen where you enter your email address, before the page … (xle nububuwo)

For several weeks now, whenever I try to log in to a google account, Firefox crashes. The crash happens on the screen where you enter your email address, before the page where you enter your password. I start to enter my email, and about 3 letters in to typing my entire browser freezes. The crash also happens in troubleshooting mode, so I know that it isn't a problem with one of my plug-ins. This isn't an urgent issue, I can get by with the gmail accounts that are already logged in, but it is really annoying.

Asked by samhunt0212 1 kwasiɖa si va yi

Last reply by jonzn4SUSE 1 gaƒoƒo si va yi

Page not complete when switching tabs before page processes

When I click submit on a form and switch tabs before it completes processing and return to the tab after the page is not refreshed with the new page returned from the ser… (xle nububuwo)

When I click submit on a form and switch tabs before it completes processing and return to the tab after the page is not refreshed with the new page returned from the server. However, the action has completed on the server. This only started happening in the last couple of weeks. Note: if I stay on the tab without switching it is fine.

Asked by john1133 5 gaƒoƒo siwo va yi

Last reply by cor-el 2 gaƒoƒo siwo va yi

Deleting all my bookmarks at once

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a… (xle nububuwo)

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a time. I want to delete them all, AT ONCE!

Not selecting each one and holding down the CTRL key.

Btw, I already explained this ... so, is there a way. I've tried uninstalling and reinstalling and not keeping the former settings. But the stupid bookmarks keep coming back!

Asked by tomcalwriter 11 gaƒoƒo siwo va yi

Last reply by cor-el 2 gaƒoƒo siwo va yi

Please bring back 100 search results per page functionality

Yet another sterling example of why change is usually bad. Why did Firefox, Google and other browsers (though don't know about Duck Duck Go) drop the 100 results per page… (xle nububuwo)

Yet another sterling example of why change is usually bad. Why did Firefox, Google and other browsers (though don't know about Duck Duck Go) drop the 100 results per page option? I've always had that enabled and now that it was removed it makes searching extremely tedious and time wasting. Please offer a SIMPLE AND QUICK way to restore this option ASAP. Thank you.

Asked by greg 2 ŋkeke siwo va yi

Last reply by cor-el 2 gaƒoƒo siwo va yi

failed to connect and load Thunderbird on Windows 10 [was Payment - Donation]

My account is izak@ibomax.co.za. This is not the first time that I donated but failed to connect and load Thunderbird. Seemed like I was tricked into donating without bei… (xle nububuwo)

My account is izak@ibomax.co.za. This is not the first time that I donated but failed to connect and load Thunderbird. Seemed like I was tricked into donating without being able to use the program.

Asked by Izak Fick 19 gaƒoƒo siwo va yi

Last reply by Wayne Mery 3 gaƒoƒo siwo va yi

Crashes while filtering mail (Windows 8.1 IMAP)

Hi all, I was wondering if anyone else has this problem. I sometimes don't check this email account for a week or two at a time. Every time I start Thunderbird and downl… (xle nububuwo)

Hi all,

I was wondering if anyone else has this problem. I sometimes don't check this email account for a week or two at a time. Every time I start Thunderbird and download mail after days of not checking, it starts filtering mail and then crashes after a few minutes. I have a lot of filters. 169 and growing. Some have multiple addresses to filter. According to the filter log, it crashed after less than 2 minutes of filtering, but it seemed like it was chugging away at filtering longer than that before it crashed. If I restart and download a small number of messages it doesn't crash. If I manually run the filters on the inbox, it doesn't crash. Is there something I can try other than checking mail more often? Thanks!

Asked by Mehitabel 7 gaƒoƒo siwo va yi

Last reply by Wayne Mery 3 gaƒoƒo siwo va yi

severe performance issues

Hi, I have been using Mozilla for decades. In the last few weeks, the browser is constantly crashing. I heard there were some large scale denial of service attacts on … (xle nububuwo)

Hi,

I have been using Mozilla for decades. In the last few weeks, the browser is constantly crashing. I heard there were some large scale denial of service attacts on Mozilla and I feel like I am seeing the effects. My browser is upto date so that isn't the issue. Is there anything I can do? If it doesn't get better soon I will have to switch to Chrome or worse :-( YUK! I love you guys and really hope there is a solution.

Asked by dontspamme 12 gaƒoƒo siwo va yi

Last reply by jonzn4SUSE 3 gaƒoƒo siwo va yi