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I was auto-updated overnight to 128.6ESR 32-bit. My unit is Windows 11 64-bit. When I called up the program later, it did not load my profile of 35GB, neither its accounts nor folders nor email records. What do I do to retrieve the profile?

Firefox is creating a shortcut in the C:\Users\Public\Desktop folder after updating itself.

I've tried to find something similar in Firefox with no luck. Googling the issue just comes up with manually deleting the shortcut in that folder to get rid of it. which of course works i just don't want it to ever appear in the first place.

How can I disable this "feature"?

Hello ! I run TDB 128.6.1esr (64 bits) on a macbook pro 2019 OSX Monterey.

After registering, I just received a message saying: "Hi, Daniel! Thank you for being part of the Thunderbird family!".

It also says : "Thunderbird 115 is available! ".

Should I update to this version ? Is safer than the version TDB 128.6.1esr I'm using ?

Sorry if my question is trivial...

All the best, Daniel

Hi - I have been looking for over 2 days. How do I import all my data (emails, addresses calendar) from Outlook to Thunderbird.

I have tried Import tool within Thunderbird - import from Outlook. I tried MailStore and was totally confused - the terminology was strange. I managed to make an archive - it took ages to find where it was and I still do not know the file extension.

No videos...nothing.

Thanks

Hi,

after a cumbersome OS upgrade (Ubuntu 23.04 to 24.10), I faced 2 quite big problems:

First, I ended up with the new version of Thunderbird NOT seeing at all my profile, so proposing to create a new one. Just closed it and used my web mailer for 1 month, then I finally found some time to dig: the new TB came as a snap, so its profile folder wa no more in my ~/.thunderbird, but rather in ~/snap/thunderbird/.thunderbird (well, as detailed in a .ini file therein...) So, why doesn't TB automatically detect these cases, and propose to "recover" an existing profile located in a lication that was the same and immutable for the last 15 years, AFAICR?

Second, after creating a symlink from the new profile folders location to the old one, I ended up with TB recognizing all my email accounts with their passwords, BUT it apparently lost ALL my Local Folders old contents, i.e., showing an empty Local Folder Inbox, and no Archives (my whole 3GB email archive disappeared from the GUI). After digging, I realized I had a few symlinks bouncing back and forth in my home folder (from ~/ to work-xyz/mail-data/, and from there to ~/work/mail-data/... (you know, in 15 years things become messy). Therefore, TB had correctly found and read all my profile accounts info from the correct old symlinked location, but I noticed it created a new folder in ~/snap/thunderbird/work/mail-data/<profile-name>/Mail/...., ignoring the same folders already in the same profile folder where the account info was correctly found. After reducing the number of needed symlink traversals to just 1, everything was correctly found, but I had a hard and anxious time throughout the process.

Despite my setup being uniquely messy, I think there's a bug somewhere, so I wrote this, in the hope it may be useful to devels.

Keep doing the hard and excellent work on TB :-)!

 Tommaso

I have downloaded the latest version of the program from your website and when I installed the program on my device more than once, I was unable to complete the installation steps and the message that appears in the attached file always appears to me. Thank you for your cooperation with me. From fans of Firefox

How can I recover lost bookmarks? Moved Firefox to a new computer including Firefox's latest update and lost all bookmarks. How cab I recover them. Were they lost because of the Firefox update or the move to a new computer?

Hi there,

The AppData\Roaming\Mozilla\Firefox\Profiles\default\storage\archives\0 folder is taking up over 2 GB of space.

I have already tried clearing cache, it did not make a difference.

Is it safe to delete? When I navigate to it i see a bunch of visited web sites.

Running Windows 10.

Thank you

Just installed Thunderbird on my Android phone. The program opens, but there's no Inbox - only an Outbox. I've tried every link to find out what the problem is.

How to get an Inbox on the phone? It's Android version 12.

Thanks,

DMS

Downloaded and installed Thunderbird on my Android phone and synced with QR code on desktop just fine.

But there is no icon on any of the phone screens. I can open my mail by opening the app from the Settings list of installed files but no obvious way to place the app on my home page.Androi

Hi - have just started using Thunderbird for Android and also changed my domain and website hosting provider. When email reloaded with new domain/ website provider, there were lots of duplicate emails/ messed up folder structure in my email account - have sorted these out on webmail version of email account. However, when I load my email account to Thunderbird, theold messed up folder structure/ duplicates dispays - any ideas how I sort this out? Mnay thanks