Firefox Community Forum

Hi, A few weeks ago, I wanted to sync my open Firefox tabs between my old laptop and my new one. I signed in to my Mozilla account on both computers, and the sync process worked just fine. For weeks, my synced tabs appeared in my Firefox sidebar on my new laptop, and all was good. However, the other day, I had to restart my computer a few times, and when I open Firefox again, my synced tabs were gone. On my Mozilla account page, it still says that I am signed in to my old laptop. How can I see my synced tabs again? Thank you very much for your help!

Is there any way to recover my bookmarks and tabs? Everything gone when I logged into my 2017 iMac Ventura 13.7.1. THis happened a few years ago as well. For Command Shift T - what needs to be "open" when i try this? Technically deficient, I am.

I don't know why but all of my browsing history disappeared a few days ago from my desktop firefox. I'm not sure but i was away a few days and when i came back I might have updated firefox, so it was recent.

Already checked the profiles folders to see if it created a new profile or something. There's another profile, but the history file does not contain anything.

I checked firefox on my android and I think my history is still there, but since i cannot filter im not sure. At least it is syncing with desktop.

It already synchronized both ways but still no luck. What can I do?

Hi good day i recently had my computer recovered and i tried signing back into my firefox but all my saved bookmarks, passwords etc arent saved or there. all synced data is missing. please im desperate. help

Mozilla Support Team told me to post this the Forum.

I am reaching out for technical support regarding an issue I encountered after attempting to update Firefox from version 11.5 to 20+ (ESR) for macOs 10.15.7 Catalina. I have saved a back-up of all original files before attempting the update. The update did not take effect, and I subsequently lost all previously saved bookmarks and passwords on Firefox. I have also disabled all restrictions, including ad blockers, "Recommend extensions as you browse," and "Recommend features as you browse."

I successfully imported my bookmarks from an HTML file into Chrome, which worked on the first attempt, and they are now saved there. Despite this, I have been working with AI for the past few days to troubleshoot various steps without success.

Currently, Firefox is unable to save anything in "Favorites," including recent "Log-ins & Passwords" nor can I upload bookmarks: Export from Chrome or from my hard drive.

Whenever I try to upload, the process stalls and never finishes. While I successfully imported saved logins from Chrome, Firefox does not recognize any bookmarks, and I am still using version 11.5 despite Firefox indicating that I am up to date.

I would greatly appreciate your assistance in resolving these issues.

Update: Every time I restart my computer everything gets lost all over again and having to start from scratch.

Thank you for your help.