We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

masquerading as firefox but not authentic

  • 2 απαντήσεις
  • 12 έχουν αυτό το πρόβλημα
  • 4 προβολές
  • Τελευταία απάντηση από cor-el

more options

Hi, I keep having a screen open up in my Firefox that says: "Recommended You are currently browsing the web with Firefox and it is recommended that you update your video player to the fastest version available. Please update to continue. "

Now, I have checked with Mozilla and I am running the most up to date Firefox. I am also having all these weird issues to do with pop ups and tabs opening of their own accord with redirections which is not helping.

What can I do to rid my computer of this happening? Thank you.

Hi, I keep having a screen open up in my Firefox that says: "Recommended You are currently browsing the web with Firefox and it is recommended that you update your video player to the fastest version available. Please update to continue. " Now, I have checked with Mozilla and I am running the most up to date Firefox. I am also having all these weird issues to do with pop ups and tabs opening of their own accord with redirections which is not helping. What can I do to rid my computer of this happening? Thank you.

Όλες οι απαντήσεις (2)

more options

Hello,

  1. Click the ≡ Menu Button and choose Add-ons, or press Ctrl+Shift+A (Mac: Command+Shift+A).
  2. Click Extensions on the left.
  3. Next to the following extensions, click the Remove button.
    • ddeaalpuEakk 1.6
    • TxtoMaAkeri 1.6
  4. Restart Firefox.
  5. Install, update, then fully scan your system with the anti-malware applications listed in the following article.
  6. If the problems persist, refer to a forum that specializes in malware removal.
more options

If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.