Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

My wife can't remember her password for Thunderbird. Is there any way for her to access her email?

  • 2 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
  • 4 προβολές
  • Τελευταία απάντηση από user01229325

jjonz
jjonz
more options

Hello, I crashed our computer and had to set it back to the original settings. I re installed Thunderbird. When logging in in the past, she had the program remember her password. Now she has forgotten her login password for Thunderbird. Is there any way for her to access that email account?

Hello, I crashed our computer and had to set it back to the original settings. I re installed Thunderbird. When logging in in the past, she had the program remember her password. Now she has forgotten her login password for Thunderbird. Is there any way for her to access that email account?

Όλες οι απαντήσεις (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

The file containing the old login information could still exist if...

  • Windows 8.1 created a folder with a copy of your old data, typically named: C:\Windows.old
  • You have a backup of the old data on external media

If not, then, you really need the password to get into the email account. It would be the same one used to access the account through your provider's webmail interface, if that helps at all.

user01229325
user01229325
more options

There is no password for Thunderbird. The password that is asked for is the email account password. This password is administered with your email provider. Go to their web mail or email help page and look for a link to reset your email password.