Firefox crashes together with Proxifier and Sophos Endpoint Protection 10
Hello there other Firefox-Users,
Old information: A few hours ago, I tried to start Firefox and it crashed. Nothing very special but I tried it again. Tried the "Restart-Button" and also tried the "Stop-Button" several times and trying to open firefox again. It crashed every time. After that I used the option to recover all lost stuff. It didn't work, for whatever reason, I really don't know why. So, back to factory-settings I tried to sync at least my bookmarks, addons and themes. Which just says at the Bottom of the Browser: "Sync - Error during Synchronisation: Unknown Error. Sync will try this again" There's a button for "Synchronise now" tried it several times, disconnected, reconected. No solution.
The Bookmarks are all still on the "Sync-Server" because my Tablet AND my Phone synchronises perfectly.
Error (on German): http://i.imgur.com/GwIo2dh.png Firefox Version: 32.0 OS: Windows 8.1 Installed Plugins:
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Adobe PDF Plug-In For Firefox and Netscape 11.0.9
- Shockwave Flash 15.0 r0
- Google Update
- Creative Cloud Desktop Plugin.v_2_0_0_0
- 5.1.30514.0
- Adobe Shockwave for Director Netscape plug-in, version 12.1
- Unity Player 4.3.5f1
- NPWLPG
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
New Information: Earlier, Proxifier and Firefox worked together totally fine. After I installed Sophos Endpoint Protection 10, Firefox crashes instantly when Proxifier is activated. This is one of the Crash-Logs: http://pastebin.mozilla.org/6779212
Τροποποιήθηκε στις από τον/την Alex
Όλες οι απαντήσεις (5)
hi TheLexoPlexx, when you type about:sync-log into the address bar and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this would be very helpful in assessing the problem. thank you!
So, I just found out, that my Problem is not only the Sync, it was. In that case. But the Main Problem is now: Since I installed Sophos Endpoint Protection 10 and I start Proxifier, I'm unable to start Firefox because it keeps on crashing. When I stop Proxifier, I'm able to start Firefox. This is a problem, earlier I used Proxifier and Firefox both together when I had no Sophos Endpoint Protection.
And NO. I don't use Profixier for Firefox, I know the Proxy-Settings in Firefox.
I guess I need to ask Proxifier Support, Sophos Support and this Support again. Can somebody please move this to the right Subforum?
@philipp this is the Sync-Log: http://pastebin.mozilla.org/6779193
hello, from the sync log you've provided it appears that you'll need to wait a little bit longer and don't quit the process until the first sync is done!
Yes, so the Problem is not the Sync anymore. It works fine now. The original Problem is the compatibility between SEP10, Firefox and Proxifier
So, I found a way to use everything completely without Proxifier. This solved the Problem