We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

On new install of FF, loading gives 'The update could not be installed.'

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από guigs

Omynous
Omynous
more options

When updating a previous version, I got the 'The update could not be installed' error.

I uninstalled FF and then installed FF v35.

Still have the issue. I looked and found problems with the parent.lock file - deleted any I could find. Same problem, error on restart

I found a note about cleaning out the old updates after an install. I dug around and found one at: c:\Users\smann\AppData\Local\Mozilla\updates. I cleaned it out and, low and behold, no error!

Then, I went into Help/About Firefox and checked for further updates.

The problem has returned.

What gives? How do I get FF to not complain. It appears to be working okay, but, it makes you wonder.

When updating a previous version, I got the 'The update could not be installed' error. I uninstalled FF and then installed FF v35. Still have the issue. I looked and found problems with the parent.lock file - deleted any I could find. Same problem, error on restart I found a note about cleaning out the old updates after an install. I dug around and found one at: c:\Users\smann\AppData\Local\Mozilla\updates. I cleaned it out and, low and behold, no error! Then, I went into Help/About Firefox and checked for further updates. The problem has returned. What gives? How do I get FF to not complain. It appears to be working okay, but, it makes you wonder.

Όλες οι απαντήσεις (1)

guigs
guigs
more options

It does, if you go to about:firefox and check the update log, are there any successful updates noted here?