Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

I would like to change the email for my Downloadhelper license

  • 2 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 21 προβολές
  • Τελευταία απάντηση από computerman

more options

Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from ...@hotmail.com to ...@hotmail.ca. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36.

edit: removed personal information for your protection. (philipp)

Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from ...@hotmail.com to ...@hotmail.ca. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36. <sub>edit: removed personal information for your protection. (philipp)</sub>

Τροποποιήθηκε στις από τον/την philipp

Επιλεγμένη λύση

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (2)

more options

Επιλεγμένη λύση

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
more options

Thanks for the information I sent an email to sales for downloadhelper.