Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Google Play crashes when updating from Firefox 38.0.1

  • 2 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
  • 8 προβολές
  • Τελευταία απάντηση από love_the_usa

love_the_usa
love_the_usa
more options

I have a Motorola Droid 3 running Gingerbread (Android 2.3.4). It is running Firefox 38.0.1. Google Play shows that an update for Firefox is available. When I try to install that update, Google Play crashes. I tried checking for updates directly from Firefox, and it tells me there is no update available (even though I know that 38.0.5 is the current version).

Any ideas about what is going on or how to fix it? I've cleared cache and memory for Google Play - but that doesn't help. I've considered uninstalling either Firefox or Google Play and reinstalling - but I'm not sure whether that could leave me in worse shape.

Thanks.

I have a Motorola Droid 3 running Gingerbread (Android 2.3.4). It is running Firefox 38.0.1. Google Play shows that an update for Firefox is available. When I try to install that update, Google Play crashes. I tried checking for updates directly from Firefox, and it tells me there is no update available (even though I know that 38.0.5 is the current version). Any ideas about what is going on or how to fix it? I've cleared cache and memory for Google Play - but that doesn't help. I've considered uninstalling either Firefox or Google Play and reinstalling - but I'm not sure whether that could leave me in worse shape. Thanks.

Όλες οι απαντήσεις (2)

Kevin
Kevin
  • Moderator
more options

Mozilla cannot fix issues with Google Play. Google has a forum at https://productforums.google.com/forum/#!forum/play

love_the_usa
love_the_usa Ιδιοκτήτης ερώτησης
more options

If a Firefox update crashes Google Play, it's not obvious where the problem lies - very possibly with both products.

Τροποποιήθηκε στις από τον/την love_the_usa