how to remove master password when i never created one
i keep getting asked to use my master password in fire fox, but i never set one. and i cannot uncheck the use master password box, how to fix this
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Try these first;
Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.
https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save
Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.
If you do not remember the master password then look at this support article.
If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete the key3.db and logins.json files in the Firefox profile folder.
You can use this button to go to the current Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox
You lose all stored passwords if you use the chrome URI or delete the key3.db and logins.json files to reset the Master Password.