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When watching a video on a web page, I get closed captioning but don't hear the voices - how do I stop captioning and hear the voices?

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  • Τελευταία απάντηση από FredMcD

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When I click to view a video on a web page, I hear the music on the video but not the voices. Instead I get closed captioning of what is said. I want to hear it instead.

When I click to view a video on a web page, I hear the music on the video but not the voices. Instead I get closed captioning of what is said. I want to hear it instead.

Όλες οι απαντήσεις (3)

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Please provide links that we can check out.

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Thank you for the response, I will try your solutions.

Here's the link of the video in question I was watching: http://www.americastestkitchen.com/episode/463-favorite-ways-with-the-catch-of-the-day?j=4089&e=pjlofgren3@gmail.com&l=26_HTML&u=1427676&mid=7211371&jb=393&sk=4E75281F62BC0436E4D65E8D9214CAAF&extcode=LK15K2AAA&sourcekey=CK15102AA&cds_response_key=&cds_tracking_code=&tag=atk-registrants-20&atc=atkreg

I view this same video on another computer with the Google browser and it works fine.

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Ahh. Load the page. Let the clip start. Move the mouse to the bottom right of the video and press the "Closed Caption" button.