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why does firefox start with new tab instead of my homepage?

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I installed the new tab homepage add-on and now when I start firefox I get a new tab, not my homepage. Ironically subsequent new tabs display the homepage, as desired. I have triple-checked the relevant startup option and it clearly shows my homepage.

I installed the new tab homepage add-on and now when I start firefox I get a new tab, not my homepage. Ironically subsequent new tabs display the homepage, as desired. I have triple-checked the relevant startup option and it clearly shows my homepage.

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Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • 3-bar Menu button > Exit (Power button)
  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.

You can check for problems with the sessionstore.js file in the profile folder that stores session data. When sessionstore.js is deleted you lose App Tabs and Tab Groups and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use this button to go to the current Firefox profile folder: