Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Downloaded for Mac but get to new tab and get the colorwheel; it won't respond

  • 3 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 7 προβολές
  • Τελευταία απάντηση από Samrat Bhattacharjee

cinesmith
cinesmith
more options

I had an earlier version of Firefox which started crashing. I couldn't fix it so I put in Trash and deleted the Trash.

I have now tried twice to download a new version. Each time I have got to the new tab stage, but I just get the colour wheel and I now can't even force quit.

I had an earlier version of Firefox which started crashing. I couldn't fix it so I put in Trash and deleted the Trash. I have now tried twice to download a new version. Each time I have got to the new tab stage, but I just get the colour wheel and I now can't even force quit.

Όλες οι απαντήσεις (3)

Samrat Bhattacharjee
Samrat Bhattacharjee
more options

Try this. https://support.mozilla.org/en-US/kb/firefox-does-not-work-common-fixes

cinesmith
cinesmith Ιδιοκτήτης ερώτησης
more options

Many thanks for the link; however, I can't seem to find the solution there. When I open Firefox, I just get the colorwheel. The Firefox menu bar across the top does not appear and the icons on the new tab are not live or actionable. Hope I am making sense. Thanks again.

Samrat Bhattacharjee
Samrat Bhattacharjee
more options

It seems that firefox hangs after you open it. Check this if it helps. https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding