Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Iwhy does itv hub insisist I am using adblocker software when it is disabled

  • 3 απαντήσεις
  • 3 έχουν αυτό το πρόβλημα
  • 140 προβολές
  • Τελευταία απάντηση από alan_r

more options

When I am streaming from itv hub it plays the first section of the programme and then the first set of adverts but then stops and says I am using adblock software. I am on windows 10 and use a DNS vpn, I have adblock and ghostery add-ons installed but these are disabled on itv-hub. I have exactly the same set-up on google chrome and it works perfectly why not on firefox. I also had problems recently downloading programs from bbc i-player but I have read in your questions section that this is now fixed.

When I am streaming from itv hub it plays the first section of the programme and then the first set of adverts but then stops and says I am using adblock software. I am on windows 10 and use a DNS vpn, I have adblock and ghostery add-ons installed but these are disabled on itv-hub. I have exactly the same set-up on google chrome and it works perfectly why not on firefox. I also had problems recently downloading programs from bbc i-player but I have read in your questions section that this is now fixed.

Επιλεγμένη λύση

I notice that you have three AdBlock extensions. Are all three disabled?

Ανάγνωση απάντησης σε πλαίσιο 👍 2

Όλες οι απαντήσεις (3)

more options

Επιλεγμένη λύση

I notice that you have three AdBlock extensions. Are all three disabled?

more options

Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <website>. Reload the page.

more options

Feedback? Success or failure helps contributors and other users.