Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

I contacted "Mike Jay" Firefox customer support at: #855-785-2511. He wanted $25 before helping.True fact of how Mozilla operates? Pls. call me 7193100762

  • 1 απάντηση
  • 3 έχουν αυτό το πρόβλημα
  • 2 προβολές
  • Τελευταία απάντηση από philipp

trinhs
trinhs
more options

This guy claimed to be representing Firefox and Mozilla customer service. I got his number off a browser search for your customer service number. He talked me into sharing my screen with support log me in rescue app. Was really rude when I asked why I had to pay him $25 just to ask him a question about speechify add on. Then when I asked to speak with his supervisor, he said Firefox and Mozilla supervisors will NOT speak with me. Please call me back 719.591-0762, my name is Trinh. Sincerely, Trinh

I am about to report this, but wanted to consult you first. trinhschoon@gmail.com

This guy claimed to be representing Firefox and Mozilla customer service. I got his number off a browser search for your customer service number. He talked me into sharing my screen with support log me in rescue app. Was really rude when I asked why I had to pay him $25 just to ask him a question about speechify add on. Then when I asked to speak with his supervisor, he said Firefox and Mozilla supervisors will NOT speak with me. Please call me back 719.591-0762, my name is Trinh. Sincerely, Trinh I am about to report this, but wanted to consult you first. trinhschoon@gmail.com

Επιλεγμένη λύση

hi, like most other free software projects firefox doesn't provide any phone support - so whoever you called and spoke to was not part of mozilla, but an unrelated company (maybe tech support scam).

Avoid and report Mozilla tech support scams

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (1)

philipp
philipp
  • Moderator
more options

Επιλεγμένη λύση

hi, like most other free software projects firefox doesn't provide any phone support - so whoever you called and spoke to was not part of mozilla, but an unrelated company (maybe tech support scam).

Avoid and report Mozilla tech support scams