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message content unreadable plus dropped attachments

  • 4 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
  • 16 προβολές
  • Τελευταία απάντηση από Matt

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My email is being received, but when I click on a message to open it, the content is gobblety-gook! Code or something? Also, if I click on a message that indicates an attachment, the file attachment icon disappears (and since I know the sender and what she was sending, I know there WAS an attachment when it was sent. I am afraid to even touch any of my emails that I need to get back to for fear they will disappear into this hole of coded nonsense.

The first image attached here shows the message list before I clicked on anything. Second image shows that the icon for attachment is gone and the text of the message, once I clicked on it to open, is unreadable.

Wondering if I should uninstall/reinstall Thunderbird, or if there's some easier fix (or if that would even fix it). Thank you for any solutions!

My email is being received, but when I click on a message to open it, the content is gobblety-gook! Code or something? Also, if I click on a message that indicates an attachment, the file attachment icon disappears (and since I know the sender and what she was sending, I know there WAS an attachment when it was sent. I am afraid to even touch any of my emails that I need to get back to for fear they will disappear into this hole of coded nonsense. The first image attached here shows the message list before I clicked on anything. Second image shows that the icon for attachment is gone and the text of the message, once I clicked on it to open, is unreadable. Wondering if I should uninstall/reinstall Thunderbird, or if there's some easier fix (or if that would even fix it). Thank you for any solutions!
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Επιλεγμένη λύση

right click the folder and select properties and repair

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (4)

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Any ideas anyone? I'm holding off here, not knowing what I should do! Would love to hear from someone who knows more than I do!! Thanks in advance.

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Επιλεγμένη λύση

right click the folder and select properties and repair

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Thank you, Matt. So simple! Yay!

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NeedTime2Quilt said

Thank you, Matt. So simple! Yay!

Now you have time for that quilting..... I have a somewhat absent wife due to that same obsession.