In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Report ID Date Submitted bp-e3a2675b-2fae-4999-abc4-03fa00170903 9/3/2017 4:23 PM bp-51c31c86-27f8-4464-8f14-4ddf41170902 9/2/2017 3:41 PM bp-a8c646c7-1352-4370-a55c-9b8ef1170829 8/29/2017 5:27 PM bp-a3207c91-87b1-43ef-a937-f6d481170828 8/28/2017 4:24 PM bp-cdb2a507-0761-47f7-8d41-a134f1170827 8/27/2017 12:31 AM

Try to start Firefox in Safe Mode to see if that works.

• Windows: hold down the Shift key while starting Firefox
• Mac: hold down the Options key while starting Firefox

I have tried that and it did not work. I can reproduce the crashed tabs in moments by scrolling through facebook feeds. Interestingly enough.. I also have the crashes in IE 11 but not in MS Edge.

bp-e3a2675b-2fae-4999-abc4-03fa00170903 Signature: mozilla::layers::CompositorD3D11::BeginFrame

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 1306168 NEW --- Crash in mozilla::layers::CompositorD3D11::BeginFrame

1133623 RESOLVED FIXED crash in mozilla::layers::CompositorD3D11::BeginFrame +++++++++++++++++++++++++++++++++++++++++++++++++ bp-51c31c86-27f8-4464-8f14-4ddf41170902 bp-a8c646c7-1352-4370-a55c-9b8ef1170829

Signature: CAudioClient::FinalRelease

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 1380775 RESOLVED DUPLICATE WebRTC crash on Duet PCS device

1362764 RESOLVED FIXED Crash in CAudioClient::FinalRelease

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

You can try to set this pref to false on the about:config page.

• media.windows-media-foundation.allow-d3d11-dxva = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

• http://kb.mozillazine.org/about:config

I have just tried both solutions with no progress. All drivers have been checked, os updates checked, and plug ins are up to date.

I have attempted more solutions such as starting in safe mode with networking and running Tron to no avail either. I really appreciate all the help. I hope I can get it figured out eventually.