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Can't create a "New Folder" called "Chat Transcripts"

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  • Τελευταία απάντηση από user01229325

mike_the_wino
mike_the_wino
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I'm trying to create a new folder in my Yahoo email account in Thunderbird called "Chat Transcripts" so I have a place to store those transcripts I receive after having a chat session with a customer service agent, etc. However, the folder won't (for lack of a better term) "create". I'm pretty sure this is a Yahoo specific problem as I can create the same folder in TB for my other email accounts (i.e.: gmail, comcast, etc.), but why is this happening?

As a test, I signed into my Yahoo email account directly in Yahoo and was able to create the folder there, but it still doesn't show up in TB.

I'm trying to create a new folder in my Yahoo email account in Thunderbird called "Chat Transcripts" so I have a place to store those transcripts I receive after having a chat session with a customer service agent, etc. However, the folder won't (for lack of a better term) "create". I'm pretty sure this is a Yahoo specific problem as I can create the same folder in TB for my other email accounts (i.e.: gmail, comcast, etc.), but why is this happening? As a test, I signed into my Yahoo email account directly in Yahoo and was able to create the folder there, but it still doesn't show up in TB.

Όλες οι απαντήσεις (3)

user01229325
user01229325
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In Thunderbird go to File-Subscribe and Subscribe to the new folder.

mike_the_wino
mike_the_wino Ιδιοκτήτης ερώτησης
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Thanks Airmail, that worked. Any idea why I couldn't just create that folder in TB?

user01229325
user01229325
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Some providers are funny about creating subfolders. Yahoo is funny about everything.