After upgrading to Firefox Quantum 58.0.2 i lost bookmark library
I've had my bookmark library for years and it is extensive. I have been using firefox for years exclusively. I have updated firefox dozens of times over the years and never lost my bookmarks. After upgrading to the latest version of Quantum yesterday my bookmark library disappeared. All of the automatic backups are gone as well. There is no profile with the library and it is not in the Old Firefox Data directory on my desktop. When I use the restore feature, there are no backups to restore.
I have an account and all of my devices are sinked (pc, ipad, and iphone). I did the upgrade on my pc. However, instead of sync adding my bookmark library from the other devices, it worked the other way around, and now all of my devices have had the library wiped clean.
This is bizarre. Please help.
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Hi, Sorry to hear you lost your bookmarks. Yes Sync does work that way. If no bookmarks in OldFirefoxData folder then none there. Did you check your Profile folder to see if a new Profile was made as it maybe in there if it did.
- https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Always :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Please let us know if this solved your issue or if need further assistance.