Hi, Separate Security Issue, please update your Flash 23.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Suggest backup : please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST. *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then *https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles If is your Profile : *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Note: Any customization will revert back to default, you will also need to reinstall Extensions. Please let us know if this solved your issue or if need further assistance.

Might want to try updating 1st as current version is 60.0.1

Try to close the window via Command+W. Try rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed to reset the window settings. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox