Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Firefox master password always requested on startup after the Windows May 2019 update

  • 3 απαντήσεις
  • 3 έχουν αυτό το πρόβλημα
  • 2 προβολές
  • Τελευταία απάντηση από DennisA

alexanderrow
alexanderrow
more options

The master password is requested at every startup of Firefox since I updated the Windows 10 system with the updates of May 2019. This happens with the same behaviour exactly on both my two PCs. I updated the Windows 10 system in both of them and then the issue appeared in both of them. I've tried all the following issues:

- I deleted all the profile settings from the AppData folder and I started Firefox with a new blank profile: the issue disappears, but after I set a new master password, after some time of browsing, the master password is requested at a random moment (no apperent cause for that). From that moment, the master password is requested at every startup of Firefox. - I'm NOT logged into Sync - The issue happens even starting Firefox with a blank page - my security.enterprise_roots.enabled setting is set to FALSE - I have NO antivirus installed in the system, neither Avast, nor Kaspersky

Thank you.

The master password is requested at every startup of Firefox since I updated the Windows 10 system with the updates of May 2019. This happens with the same behaviour exactly on both my two PCs. I updated the Windows 10 system in both of them and then the issue appeared in both of them. I've tried all the following issues: - I deleted all the profile settings from the AppData folder and I started Firefox with a new blank profile: the issue disappears, but after I set a new master password, after some time of browsing, the master password is requested at a random moment (no apperent cause for that). From that moment, the master password is requested at every startup of Firefox. - I'm NOT logged into Sync - The issue happens even starting Firefox with a blank page - my security.enterprise_roots.enabled setting is set to FALSE - I have NO antivirus installed in the system, neither Avast, nor Kaspersky Thank you.

Επιλεγμένη λύση

hi alexanderrow, can you try if entering about:studies into the address bar, removing "hotfix-update-xpi-signing-intermediate-bug-v1.0.3-1548973" and see if this can fix the issue after restarting the browser?

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (3)

philipp
philipp
  • Moderator
more options

Επιλεγμένη λύση

hi alexanderrow, can you try if entering about:studies into the address bar, removing "hotfix-update-xpi-signing-intermediate-bug-v1.0.3-1548973" and see if this can fix the issue after restarting the browser?

alexanderrow
alexanderrow Ιδιοκτήτης ερώτησης
more options

Yeah, thank you! It worked!

DennisA
DennisA
more options

I have this problem too. Rather annoying.

I tried the removing "hotfix-update-xpi-signing-intermediate-bug-v1.0.3-1548973" but it listed it as completed and there didn't seem to be an option for removing it.

There was and active study "prefflip-push-performance-1491171" which had a "Remove" button to the right of it, but figured that was only for that fix.

Anything else I can try?