Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Credentials no more synced with Firefox Sync

  • 4 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
  • 10 προβολές
  • Τελευταία απάντηση από Firefox no t1g3r

davide.moro
davide.moro
more options

Hi, I have Firefox 68 (andoid) registered to Firefox Sync with all my credentials. Now I installed on linux Firefox 70, enabled sync for my account but credentials are no more synced. I think it is an issue due to a old Firefox account, created when there were no Firefox Lockwise.

I followed the migration guide but probably I was not able to understand the procedure: I

  • disconnected sync on all my browsers
  • sign in again from my android device with sync using the same email (I've read that is possible)

Help please!

PS: I tried to install Firefox Lockwise but credentials are empty for my account, despite I forced manually sync from my android.

Hi, I have Firefox 68 (andoid) registered to Firefox Sync with all my credentials. Now I installed on linux Firefox 70, enabled sync for my account but credentials are no more synced. I think it is an issue due to a old Firefox account, created when there were no Firefox Lockwise. I followed the migration guide but probably I was not able to understand the procedure: I * disconnected sync on all my browsers * sign in again from my android device with sync using the same email (I've read that is possible) Help please! PS: I tried to install Firefox Lockwise but credentials are empty for my account, despite I forced manually sync from my android.

Όλες οι απαντήσεις (4)

Senali Madawala
Senali Madawala
more options

-Sign up for Firefox Accounts -Sync logins in Firefox for Android -Install Firefox Lockwise on Android -Enable auto-fill on your Android devices 

    Firefox Lockwise can enter your login credentials automatically on apps if you enable this feature so that you don't have to keep manually entering them. First, you have to enable autofill on your phone.

Τροποποιήθηκε στις από το χρήστη Senali Madawala

Firefox no t1g3r
Firefox no t1g3r
more options

The strange is that I can access the credentials in my Firefox mobile, have the same account of Firefox computer, in the PC no credential now with new version 71, neither lockwize get any credentials!!! There must be any other error in getting the access to previous credentials base!!! And I can't loose it!!

the-edmeister
the-edmeister
  • Moderator
more options

Firefox on desktop has Lockwise built in to Firefox where "mobile" Firefox for Android uses a Lockwise extension.

Type about:profiles and hit Enter in Firefox 71 on the desktop PC.

Do you have more than one Profile? If so, open another Profile and see if your "credentials" / user data is in the other Profile.

Firefox no t1g3r
Firefox no t1g3r
more options

Hi. Have two profiles, default and other default-release. Created another profile, but the credentials don't show up.

Τροποποιήθηκε στις από το χρήστη Firefox no t1g3r