Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

accidental reset

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 27 προβολές
  • Τελευταία απάντηση από Paul

Falco
Falco
more options

I have accidentally reset my firefox account password and lost all my data because of it. Is there a way to revert it to some backup, please?

Are the passwords still saved locally on my other devices? I am not home right now and can't check. If so and all i have to do is sync from them then all is well.

Why can't I find a support mail address anywhere?

I have accidentally reset my firefox account password and lost all my data because of it. Is there a way to revert it to some backup, please? Are the passwords still saved locally on my other devices? I am not home right now and can't check. If so and all i have to do is sync from them then all is well. Why can't I find a support mail address anywhere?

Τροποποιήθηκε στις από το χρήστη Falco

Επιλεγμένη λύση

Hi

We do not provide support through email, but can help through these forums.

Firefox Sync is designed to help transfer data between devices, it is not an online storage medium. If you sign out of you Firefox Account in Firefox for Android, manually sync the other device where you have that data, wait a short while and then sign into your Firefox Account, the data should appear there.

I hope that this helps.

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Επιλεγμένη λύση

Hi

We do not provide support through email, but can help through these forums.

Firefox Sync is designed to help transfer data between devices, it is not an online storage medium. If you sign out of you Firefox Account in Firefox for Android, manually sync the other device where you have that data, wait a short while and then sign into your Firefox Account, the data should appear there.

I hope that this helps.