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Images are not loading on several sites -- Alternet, Salon.com, Slate, RawStory -- using the Firefox browser.

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Images are not loading on several sites -- Alternet, Salon.com, Slate, RawStory -- using the Firefox browser. The caption appears on the page but no image. This persists when I share the post from these sites on Facebook. There is a rectangle on the FB share where the image should appear, but no image. It does allow the share, just no image. This problem, which just started yesterday, does not occur when I use Google Chrome nor on my Android phone. I already cleared recent History yesterday and again today, but no cure. I don't want to delete all History if I can avoid it.

Images are not loading on several sites -- Alternet, Salon.com, Slate, RawStory -- using the Firefox browser. The caption appears on the page but no image. This persists when I share the post from these sites on Facebook. There is a rectangle on the FB share where the image should appear, but no image. It does allow the share, just no image. This problem, which just started yesterday, does not occur when I use Google Chrome nor on my Android phone. I already cleared recent History yesterday and again today, but no cure. I don't want to delete all History if I can avoid it.

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Are you possibly using containers (Facebook Container) ?


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window