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Firefox Lockwise

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Leanne
Leanne
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Today I decided to refresh Firefox. I have done this before with no trouble but today it updated with this new Firefox Lockwise thing. I have lost all my passwords and it wont let me get them back. I have spent the last hour trying to get this to log in. I have made a new Firefox account. I never had one before. I have had to create an account here now as well. I just want my passwords. I don't have time for this rubbish. It says to sync from another device where my passwords are. I only have Firefox. I tried to save one of the passwords I know and it wont show up either. How do I get my passwords back? This is a nightmare!!

Today I decided to refresh Firefox. I have done this before with no trouble but today it updated with this new Firefox Lockwise thing. I have lost all my passwords and it wont let me get them back. I have spent the last hour trying to get this to log in. I have made a new Firefox account. I never had one before. I have had to create an account here now as well. I just want my passwords. I don't have time for this rubbish. It says to sync from another device where my passwords are. I only have Firefox. I tried to save one of the passwords I know and it wont show up either. How do I get my passwords back? This is a nightmare!!

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cor-el
cor-el
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You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.

For the passwords you need key4.db (key file; primary password) and logins.json and possibly logins-backup.json.

You can copy certain files with Firefox closed to the current profile folder to transfer or recover personal data. Note that best is to avoid copying a full profile folder.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (encrypted logins;32+) and key4.db (decryption key;58+) for Passwords saved in the Password Manager
    key3.db support ended in 73+; to use key3.db in 58-72, make sure to remove key4.db
  • cert9.db (58+) for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words added to the spell checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)