Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Faulty web site functions

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 5 προβολές
  • Τελευταία απάντηση από cor-el

GreyViper
GreyViper
more options

On screen 'buttons' don't work when using Firefox but work with other browsers. 

When connecting to the following web site the on screen 'buttons' DONATE and DONATE NOW don't function when using Firefox.

https://www.charidy.com/lifeline?utm_source=Mailchimp&utm_medium=email&utm_campaign=lf-giving-day-21&utm_content=button&utm_term=donors&mc_cid=9dafdce4b7&mc_eid=a9351daa1d

Firefox is my default browser and has been for many years. If I copy and paste the link into another browser e.g. Chrome, the function as expected. Is this a fault with Firefox or with the particular website?

On screen 'buttons' don't work when using Firefox but work with other browsers. When connecting to the following web site the on screen 'buttons' DONATE and DONATE NOW don't function when using Firefox. https://www.charidy.com/lifeline?utm_source=Mailchimp&utm_medium=email&utm_campaign=lf-giving-day-21&utm_content=button&utm_term=donors&mc_cid=9dafdce4b7&mc_eid=a9351daa1d Firefox is my default browser and has been for many years. If I copy and paste the link into another browser e.g. Chrome, the function as expected. Is this a fault with Firefox or with the particular website?

Όλες οι απαντήσεις (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Those button work for me and are using JavaScript, so it is possible that your DuckDuckGo PE extension is blocking JavaScript.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window