Update and ALL passwords, profile, info deleted - HELP!
Major issues after opening Firefox this morning - an update resulted in ALL my data being deleted. Hundreds of passwords, bookmarks, etc all gone. Infuriating is an understatement. It is impossible to get in touch with a real person at Firefox to troubleshoot this - what on earth am I meant to do to resolve this!?!?!?!
'''Major''' issues after opening Firefox this morning - an update resulted in ALL my data being deleted. Hundreds of passwords, bookmarks, etc all gone. Infuriating is an understatement.
It is impossible to get in touch with a real person at Firefox to troubleshoot this - what on earth am I meant to do to resolve this!?!?!?!
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This article may help: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
Do you have a folder on your desktop labelled something like "old Firefox data"?