Can't Use live.com (Outlook)
Since a recent "upgrade," I can't get to my two @live.com addresses' emails. My inbox shows up, but it's empty. I get a notice that tells me I have no emails and I'm "all done for the day." My folders are all gone, my months of emails are gone, etc. My @live (Outlook) accounts work just fine on other browsers, it's only on Firefox that I'm having this problem, and only since an update a few weeks ago. Today's update did not change the situation. I prefer Firefox, but I'll have to remove it if I can't get to my email accounts! Help!
Όλες οι απαντήσεις (2)
Have you tried Firefox in Safe Mode? see screenshot https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
You are probably blocking something. I'm in Outlook everyday all day with no issues in all version of Firefox.
Τροποποιήθηκε στις από τον/την jonzn4SUSE
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}