Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

artboard not updating on Canva.com

  • 4 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από forbeskellie

forbeskellie
forbeskellie
more options

About a week ago, Firefox stopped updating the fonts on Canva art boards. I have attached a screen shot to show that the font name is correct (shown in the menu bar), but it is not reflected on the art board. The screenshot also has a popup of the image downloaded which shows the same font as in the menu bar.

I have used Canva in Firefox of years! I am now having to use Chrome and Edge. I would prefer Firefox. Please fix the problem.

About a week ago, Firefox stopped updating the fonts on Canva art boards. I have attached a screen shot to show that the font name is correct (shown in the menu bar), but it is not reflected on the art board. The screenshot also has a popup of the image downloaded which shows the same font as in the menu bar. I have used Canva in Firefox of years! I am now having to use Chrome and Edge. I would prefer Firefox. Please fix the problem.
Συνημμένα στιγμιότυπα

Όλες οι απαντήσεις (4)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You may have accidentally zoomed webpage(s). Reset the page zoom on pages that cause problems.

  • View -> Zoom -> Reset (Ctrl+0/Command+0 (zero))
cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If you have made changes to Advanced font-size settings like increasing the minimum/default font-size then try the Default font-size setting "16" and the Minimum font-size setting "none" in case the current setting is causing the problem.

  • Settings -> General: Fonts & Colors -> Advanced -> Minimum Font Size (none)

Make sure you allow pages to choose their own fonts.

  • Settings -> General: Fonts & Colors -> Advanced
    [X] "Allow pages to choose their own fonts, instead of your selections above"

It is better not to increase the minimum font-size, but to use the built-in Firefox Zoom feature.

  • Settings -> General -> Language and Appearance -> Zoom
forbeskellie
forbeskellie Ιδιοκτήτης ερώτησης
more options

"View -> Zoom -> Reset "

There is no "Reset" option

forbeskellie
forbeskellie Ιδιοκτήτης ερώτησης
more options

"Settings -> General: Fonts & Colors -> Advanced -> Minimum Font Size (none) "

Please explain where "General: Fonts & Colors" is on the Settings page (image attached)