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Bookmarks are empty - don't work

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James Sheets
James Sheets
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Hi, My Firefox bookmarks worked yesterday, but this morning they no longer work. The bookmark list is still there but when I choose one nothing happens. I used the edit bookmark function to check several of the bookmarks, but when the edit window opens there is no information visible. I tried refreshing Firefox, I also tried resyncing with no positive results. I am running the latest build on Windows 10. HELP! Thanks, James

Hi, My Firefox bookmarks worked yesterday, but this morning they no longer work. The bookmark list is still there but when I choose one nothing happens. I used the edit bookmark function to check several of the bookmarks, but when the edit window opens there is no information visible. I tried refreshing Firefox, I also tried resyncing with no positive results. I am running the latest build on Windows 10. HELP! Thanks, James

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cor-el
cor-el
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

this could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).