Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Can't import data from earlier Thunderbird installation

  • 2 απαντήσεις
  • 4 έχουν αυτό το πρόβλημα
  • 13 προβολές
  • Τελευταία απάντηση από gp

rontiara
rontiara
more options

I have a new desktop running Windows 10. I've had Thunderbird as a mail client for years, but I can't import the old settings from the old computer. Part of it is that I have only the default profile to work from; I no longer have access to the entire older installation.

I've tried two ways: Import from another Thunderbird installation, but it apparently does not recognize that default profile file. I get an error message saying: "Import failed unexpectedly, more information may be available in the Error Console." However, there is no indication of where I can find the Error Console.

So I tried setting up a new account, with the old password and user name, which I can still use to access my inbox online. But I get another error message saying the password is not correct. No matter what I change it to, whether the secure mail key or the latest password, it says the password is incorrect.

Please help!

I have a new desktop running Windows 10. I've had Thunderbird as a mail client for years, but I can't import the old settings from the old computer. Part of it is that I have only the default profile to work from; I no longer have access to the entire older installation. I've tried two ways: Import from another Thunderbird installation, but it apparently does not recognize that default profile file. I get an error message saying: "Import failed unexpectedly, more information may be available in the Error Console." However, there is no indication of where I can find the Error Console. So I tried setting up a new account, with the old password and user name, which I can still use to access my inbox online. But I get another error message saying the password is not correct. No matter what I change it to, whether the secure mail key or the latest password, it says the password is incorrect. Please help!

Όλες οι απαντήσεις (2)

rontiara
rontiara Ιδιοκτήτης ερώτησης
more options

I finally figured it out. I had to go into my account online (My AT&T) and muddle through until I found the section where I can set up a new secure mail key.

At least I can now download my incoming email.

gp
gp
more options

Thanks for closing this report by setting your reply as solution. For your information, the error console is under Tools / dev tools.