Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

comcast xfinity website not accessible in Firefox, but is on every other browser - what happened?

  • 3 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
  • 52 προβολές
  • Τελευταία απάντηση από jscher2000 - Support Volunteer

more options

comcast xfinity website not accessible in Firefox, but is on every other browser - what happened? Can't pull anything up, email, TV listings, business Xfinity, etc. Just started this week.

comcast xfinity website not accessible in Firefox, but is on every other browser - what happened? Can't pull anything up, email, TV listings, business Xfinity, etc. Just started this week.

Όλες οι απαντήσεις (3)

more options

Many users have reported getting a similar error in the past two days.

Are you able to load the new "Hub" page at https://www.xfinity.com/hub/

And then you click the user-in-circle icon in the upper right corner of the page and get the sign-in form and link to check email at https://xfinityconnect.email.comcast.net/

Which step(s) lead to the error (Hub page, account panel, sign-in, email link)?

If you get an error message (not just a blank page), could you share the error text in a reply (here at https://support.mozilla.org/questions/1417754, not by email)? Please put a space before the ".com" to break the link so your post isn't diverted to spam moderation.

more options

hard to replicate, found another link & it worked, so replaced bookmarks, but did waste a ton of time. Not sure who is at fault, changes with comcast/xfinity or Firefox change, but i am up & running again! Thanks

more options

Since other browsers seem to get redirected to the new addresses and Firefox users have to find out the new addresses themselves, I suspect the way Xfinity set up the redirects is not compatible with Firefox. But it's just a guess.