Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Firefox won't open. It only hangs, requiring me to Force Quit

  • 8 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • Τελευταία απάντηση από jt26

more options

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Please advise—and many thanks!

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History. Please advise—and many thanks!

Όλες οι απαντήσεις (8)

more options

Here is what my macbook from 2012 is running. see screenshot

Τροποποιήθηκε στις από το χρήστη jonzn4SUSE

Χρήσιμο;

more options

Τροποποιήθηκε στις από το χρήστη jonzn4SUSE

Χρήσιμο;

more options

/Users/josephtieger/Dropbox/Screenshots/Screen Shot 2024-09-18 at 2.10.33 PM.png/Users/josephtieger/Dropbox/Screenshots/Screen Shot 2024-09-18 at 2.11.11 PM.png

Χρήσιμο;

more options

Firefox just automatically updates on my MacBook Pro; I don't go anywhere to get the recurring updates.

Χρήσιμο;

more options

jt26 said

... /Screenshots/Screen Shot 2024-09-18 at 2.11.11 PM.png

I take it you drag and dropped over the Post a Reply Box.

Look below the Post a Reply Box for the Add images (optional): Browse... button to then upload the image.

Χρήσιμο;

more options

Here are the screenshots, below.

Χρήσιμο;

more options

I guess my 2012 just missed some cut off.  ;-))

Χρήσιμο;

more options

Do you think that's what it was: that this newest update is incompatible with my Mac's OS? If so, I'm glad for you—and curious whether you have a suggestion as to what I might do next?

Χρήσιμο;

Υποβολή ερώτησης

Πρέπει να συνδεθείτε στον λογαριασμό σας για να απαντήσετε σε δημοσιεύσεις. Ξεκινήστε μια νέα ερώτηση εάν δεν διαθέτετε ακόμα λογαριασμό.