FYI, "CAPS" = yelling and that online is consider bad etiquette. So unless you can get a error reporting or post it on here for others to see now one will know what is happening.

Hi, when Firefox gets stuck, which site's address in in the address bar? For example:

• Destination site address, like a specific Wikipedia page
• Intermediate address on your search engine that should redirect/forward to the destination page
• Blank address
• Something else

My bank and credit union sites will not open. Is this a cookie issue? How can I fix it?

My bank and credit union sites will not open. Is this a cookie issue? How can I fix it?

Hi Al, what happens when you try to open those sites. Can you copy/paste the error message into a reply?

If it's a sign-on issue -- you sign in but the site keeps returning you to the form -- try turning off Tracking Protection on the site. To do that, click the shield icon to the left of the lock icon in the address bar, then when the panel drops down, click the slider switch to turn off Tracking Protection. The shield should now appear with a slash through it. The reason for this suggestion is "Total Cookie Protection." More info:

• Introducing Total Cookie Protection in Standard Mode
• Total Cookie Protection and website breakage FAQ