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Recently can't play music samples on Amazon France and Germany via their usual 'Listen to all' button. Can only play samples individually. Message says roughly RealPlayer not installed on my naigator, but I've changed nothing and have RealPlayer on my PC

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AnonymousUser
AnonymousUser
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Recently can't play music samples on Amazon France (and Germany, though they've now gone over to Flash, which seems to have fixed it after (re)installing Flash Player) via their usual 'Listen to all' button. Can only play samples individually. Message says roughly RealPlayer not installed on my navigator (see box below), but I've changed nothing and have always had RealPlayer on my PC at least. The 'Aid' page is useless in that it does not provide any links to sites from which one could download whatever it is Amazon Fr thinks one now needs.

URL of affected sites

http://www.amazon.fr (e.g. http://www.amazon.fr/Je-Souviens-Tout-Juliette-Greco/dp/B001PU6T04/ref=sr_1_1?ie=UTF8&s=music&qid=1277978559&sr=1-1)

Recently can't play music samples on Amazon France (and Germany, though they've now gone over to Flash, which seems to have fixed it after (re)installing Flash Player) via their usual 'Listen to all' button. Can only play samples individually. Message says roughly RealPlayer not installed on my navigator (see box below), but I've changed nothing and have always had RealPlayer on my PC at least. The 'Aid' page is useless in that it does not provide any links to sites from which one could download whatever it is Amazon Fr thinks one now needs. == URL of affected sites == http://www.amazon.fr (e.g. http://www.amazon.fr/Je-Souviens-Tout-Juliette-Greco/dp/B001PU6T04/ref=sr_1_1?ie=UTF8&s=music&qid=1277978559&sr=1-1)

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Morbus
Morbus
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Hello Neil.

It has been reported by other uses that RealPlayer is having some compatibility problems with Firefox. I believe this is mostly notorious with RealPlayer Plugin Record Plugin, but it may be the same thing here. Please contact RealPlayer developers for support.