Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

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The solution to this error does not work for gmail.... Your browser's cookie functionality is turned off. Please turn it on

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      • Your browser's cookie functionality is turned off. Please turn it on.***

This error can not be fixed by using the instructions - tools/update/privacy. I can not sign in to any of my gmail accounts. The cookies are not turned off in Firefox.

***Your browser's cookie functionality is turned off. Please turn it on.*** This error can not be fixed by using the instructions - tools/update/privacy. I can not sign in to any of my gmail accounts. The cookies are not turned off in Firefox.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")