Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

After allowing Firefox to upload updates the browser is no longer working, I can open the firefox window but websites do not appear and I get 'untitled' in the tab and a blank screen, what has gone wrong during the updates?

  • 3 απαντήσεις
  • 8 έχουν αυτό το πρόβλημα
  • 7 προβολές
  • Τελευταία απάντηση από TonyE

more options

On Thursday morning Firefox asked to be allowed to update and I gave permission and it duly updated etc. Since the update when I use the firefox the tab comes up with 'untitled' and any website that I try to use loads but ends with a blank screen and 'untitled' in the tab.

I have tried to download firefox again but the same thing is still happening.

On Thursday morning Firefox asked to be allowed to update and I gave permission and it duly updated etc. Since the update when I use the firefox the tab comes up with 'untitled' and any website that I try to use loads but ends with a blank screen and 'untitled' in the tab. I have tried to download firefox again but the same thing is still happening.

Όλες οι απαντήσεις (3)

more options

This is an indication that a firewall has blocked the new version of Firefox - https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can

more options

Thank you TonyE, I investigated my firewall and adjusted as advised and all is now working. thank you again x

more options

You're welcome