I use a browser application called Changepoint...a project time recording tool. It does not navigate to the project folders or interact at all using Firefox, only IE. What do I need to ask the tech team to troubleshoot why it doesn't work with Firefox?
See question. I'm assuming that I or them are missing something with the handshake once the basic appl is launched. The Changepoint appl does launch in the browser...it just doesn't function when you get into it, e.g. clicking on a hyperlink on the screen doesn't launch a sub-appl/module to show project folders. It doesn't crash the browser or window, it just doesn't do anything.
See question. I'm assuming that I or them are missing something with the handshake once the basic appl is launched. The Changepoint appl does launch in the browser...it just doesn't function when you get into it, e.g. clicking on a hyperlink on the screen doesn't launch a sub-appl/module to show project folders. It doesn't crash the browser or window, it just doesn't do anything.
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Check with Changepoint support and ask if that application is made to be compatible with Firefox, and which versions of Firefox it has been tested with.